Audi Warranty Coverage at a Glance

Terms can vary depending on the vehicle and the type of coverage. The Audi Warranty and Maintenance Booklet remains the official reference for the conditions, limits and exclusions that apply to your vehicle.

What Does the Warranty on a New Audi Cover?

When you purchase a new Audi, several protections and services apply from the vehicle’s in-service date. These include the pre-delivery inspection, roadside assistance and various warranties covering the vehicle and certain components.

New Vehicle Limited Warranty: 4 Years or 80,000 km

For the exact list of covered items and the exclusions that apply to your Audi, always refer to the Warranty and Maintenance Booklet supplied with the vehicle.

Corrosion Perforation Warranty

Audi also provides 12 years of unlimited-kilometre coverage against corrosion perforation.

This protection applies to body perforation caused by corrosion. Detailed conditions and exclusions are outlined in the Audi Warranty and Maintenance Booklet.

Emission Control System Warranties

Audi vehicles also include warranties that apply to the emission control system in accordance with applicable federal or provincial requirements.

Because the duration and coverage can vary depending on the component and vehicle, the Warranty and Maintenance Booklet remains the best reference for confirming the protection that applies to your Audi.

What Is the Warranty on an Audi Electric Vehicle Battery?

For eligible Audi e-tron models, the high-voltage battery and battery modules are covered for 8 years or 160,000 km, whichever comes first, against defects in materials and workmanship.

This coverage is separate from the 4-year or 80,000-km New Vehicle Limited Warranty that applies to other vehicle components. Certain conditions related to the use, handling and maintenance of the battery must also be followed to maintain coverage.

24-Hour Audi Roadside Assistance

Audi Roadside Assistance supports new vehicle owners for the duration of the New Vehicle Limited Warranty.

The program is available 24 hours a day, 365 days a year when travelling in Canada and the United States. For details about included services and all applicable conditions, refer to the Audi Roadside Assistance terms.

What Warranty Comes with an Audi Certified :plus Pre-Owned Vehicle?

Audi Certified :plus vehicles receive protection that differs from that of a standard pre-owned vehicle.

The Audi Certified :plus Limited Warranty begins when the New Vehicle Limited Warranty expires. If the original new vehicle warranty has already ended when you purchase the vehicle, the Audi Certified :plus warranty begins immediately.

Combined coverage can extend up to 6 years or 160,000 km from the original in-service date, whichever comes first.

Purchasing an Audi Certified :plus vehicle can include:

• coverage of up to 6 years or 160,000 km;
• the remaining portion of the 12-year limited warranty against corrosion perforation;
• a CARFAX Canada vehicle history report;
• 24-hour roadside assistance, including trip interruption services;
• customer support services;
• a 7-day or 500-km exchange privilege.

It is important to note that the Audi Certified :plus warranty is not simply an identical extension of the New Vehicle Limited Warranty. It provides different coverage once the original limited warranty expires.

What Warranty Covers Genuine Audi Parts and Accessories?

Genuine Audi parts and accessories are also covered by specific warranties.

Warranty duration can vary depending on the part or accessory, its purchase date and when it was installed on the vehicle. For example, an accessory purchased with a new vehicle may be covered differently from one added several months after delivery.

Because the terms vary by situation, contact the Audi Lauzon Parts or Service team to confirm the coverage that applies to the product you are considering.

What Is Audi Care or Audi Service Plus?

Audi Care is the name commonly associated with Audi’s prepaid maintenance program. In French Canada, Audi currently presents this program under the name Audi Service Plus.

Unlike the vehicle warranty, Audi Care is not a warranty against defects or breakdowns. It is a prepaid maintenance plan designed to cover scheduled maintenance services for your Audi.

This distinction matters: the warranty protects against certain covered defects, while Audi Care is designed to help plan and prepay routine vehicle maintenance.

Audi Care for a New Vehicle

For a new Audi vehicle, Audi Care includes prepaid scheduled maintenance every 15,000 km, up to 60,000 km or 4 years, whichever comes first.

The plan can be purchased within 12 months of the original in-service date or before the vehicle reaches 15,000 km, whichever comes first.

Audi highlights several benefits of the program, including:

• scheduled maintenance planning;
• prepayment of covered services;
• protection against increases in the cost of included maintenance services;
• the option to include the cost of the plan in financing or leasing when purchased with the vehicle.

Audi Care Flex for an Existing Vehicle

Audi After Care: Additional Protection Options

Audi After Care is separate from the manufacturer’s warranty and Audi Care. It is a range of optional protection products designed to supplement your vehicle coverage based on your needs.

Available products can include:

• mechanical breakdown protection;
• appearance protection;
• various lease- or finance-related protection products;
• other protection products depending on vehicle eligibility and province.

Audi After Care products are optional. Their terms, exclusions and eligibility requirements vary depending on the product selected.

Audi Mechanical Breakdown Protection

Audi Mechanical Breakdown Protection is designed to help reduce the financial impact of certain unexpected mechanical repairs when they occur.

It may be available for new, Audi Certified :plus and pre-owned vehicles, with several levels of coverage:

• Platinum: the most comprehensive level, covering eligible components except for a defined list of exclusions.
• Gold: broader coverage that extends beyond the powertrain and includes several important components that can be costly to repair.
• Sterling: protection focused more closely on major powertrain components.

The program can also include additional protection and benefits depending on the contract selected. As with any additional protection product, it is important to review inclusions, exclusions, deductibles and conditions before purchasing.

Audi Warranty, Audi Care and Audi After Care: What Is the Difference?

These programs serve different purposes.

In other words, Audi Care does not replace the Audi warranty, and Audi After Care is not the manufacturer’s basic warranty either. These programs can complement one another depending on the vehicle, how long you plan to own it and the level of protection you want.

Audi Warranty FAQ

How Long Is the Audi Warranty in Canada?

The New Vehicle Limited Warranty on a new Audi lasts 4 years or 80,000 km from the in-service date, whichever comes first.

What Does the 4-Year or 80,000-km Audi Warranty Cover?

The New Vehicle Limited Warranty covers defects in materials and workmanship on eligible components. Specific exclusions and conditions may vary. The Audi Warranty and Maintenance Booklet supplied with the vehicle is the official reference.

What Is the Warranty on an Audi e-tron Battery?

The high-voltage battery and battery modules in eligible Audi e-tron models are covered for 8 years or 160,000 km, whichever comes first, against defects in materials and workmanship.

What Warranty Comes with an Audi Certified :plus Vehicle?

Total coverage on an Audi Certified :plus vehicle can extend up to 6 years or 160,000 km from the original in-service date, whichever comes first. The Certified :plus warranty takes over after the New Vehicle Limited Warranty and provides different coverage.

Is Audi Care Included with the Purchase of an Audi?

No. Audi Care, known in French Canada as Audi Service Plus, is an optional prepaid maintenance plan. It is not part of the New Vehicle Limited Warranty.

What Is the Difference Between Audi Care and the Audi Warranty?

The Audi warranty covers certain defects in materials and workmanship. Audi Care is designed to prepay scheduled maintenance services for the vehicle. They are two different types of protection.

Can You Get Audi Protection After the Original Warranty Expires?

Depending on the vehicle and its eligibility, different options may be available, including certain Audi After Care products or programs for Audi Certified :plus vehicles. An Audi Lauzon advisor can help confirm the options available for your vehicle.

Questions About Your Audi Warranty?

The coverage that applies to your Audi depends on the vehicle, its in-service date and the protection plans or maintenance packages you selected.

Whether you want to confirm your current warranty, better understand Audi Care or explore Audi After Care options, the Audi Lauzon team in Laval can help you determine which solutions fit your vehicle and your needs.